Biopsy results inadequate

Hi, i’ve finally had my letter with my results which state thay my test was inadequate and they have booked me in to have a further look at my cervix and take biopsies again, when i was chasing the results i spoke with the nurse on 2 occasions who told me i had endocervical mucousa and it was inflamed so nothing to worry about and i wont need treatment now im concerned as ive been told different things, has anyone had this and it was normal?