Sorry this is more of a rant than anything as I can't believe the phone call I actually had with the NHS 111 Helpline this morning.
I've got a few symptoms of an infection following my Lletz last week (heavy bleeding, fever, odoured discharge) so I tried to get an appointment with my GP today but they couldn't fit me in. I figured rather than go to the Walk In Centre I would call 111 and ask for advise on whether I would be ok to wait until tomorrow.
Got through to a woman who asked me a series of questions to do with my heart rate, any pain I was in and then asked what the problem was. I explained that I'd had the procedure last week to remove abnormal cells on my cervix to which I was asked, where is your cervix, is this a skin wound?? What kind of people are they employing on this helpline? I understand that they won't all be medical professionals but surely they should have to have some sort of medical knowledge or at least something in front of them they could refer to in situations like this.
Then she went over the top and said she wanted to send an ambulance so I told her it wasn't necessary and I rang the colposcopy clinic. Luckily I finally reached somebody helpful and they called my GP and told them they had to fit me in this morning so I have an appointment shortly.
I just can't get over that these people who are supposed to be giving out medical advise aren't even aware of certain areas of the human body!
Sorry for ranting I just needed to get my frustration and shock out! :)